|
12/03 –
present Recall Total Information
Management Toronto, ON
http://www.recall.com/Recall/NorthAmerica/EN/Find_a_Service/MedicalRecords
Recall offers
integrated solution for the entire life cycle of medical records – from storage and retrieval to digital imaging and
data back up to secure destruction. Being the largest records management firm in the world, Recall is trusted with crucial
patient files through our outstanding PIPEDA and HIPPA compliance.
Records Account Manager
Consulting on all aspects of information within records and data management,
including policy development, retention and disposition, operations management, technology, facilities, process and workflow.
§ Records Account Manager for major hospitals
across Ontario and Quebec including parts of the University Health Network and the Ontario ministry of Health.
§ Growing and maintaining existing relationships
by managing client issues and promoting new and organic growth.
§ Training hospital staff on document
and data management software.
§ Attended hospital records management
meetings on behalf of Recall.
06/02–12/03 Amgen
/ Adjuvantz Health
Toronto, ON http://www.adjuvantz.com/
Large-scale biopharmaceutical support centre,
which provides comprehensive programs, assistance and services for the patient, family and their caregivers. Services offered
include patient registry and profiles, case management, disease state management, reimbursement support, fulfillment and promotion.
Account Specialist
§
Exceeding company standards by increasing number
of inbound and outbound calls for reimbursement and medical support.
§
Operating on 4 bilingual patient support lines for
cancer therapy, arthritis, cystic fibrosis and multiple sclerosis.
§
Promoting biopharmaceuticals to medical professionals
and patients through incentives and offering patient support – eases workload of medical professionals.
§
Increased company awareness by representing WTP
at the PHARMAC conference from 2002 – 2003. | 
